Frequently Asked Questions

01- How can i get a quote?

By telephone call, text or email to get a free quote, or you can arrange a free site visit for an accurate quote.

02- When can we book your service?

Any suitable time for you between 9am to 7pm, we also work weekend, but we recommend you to book us at least 2 days before.

03- Do we have to stay off from the carpet after the cleaning?

Activity on the carpet should be limited while drying but it may be walked upon with “clean feet”, “socks” or clean shoes while wet. Careful, some hard surface areas may be slippery until the carpet is fully dry.

04- What method do you use for cleaning carpet and upholstery?

The method we use for carpet and upholstery cleaning is hot water extraction, commonly referred to as steam cleaning. Our powerful industrial equipment will achieve the results you expect from a professional carpet cleaning company.

05- The products you use, are they safe?

Yes, the products we use are entirely safe and friendly for family “children”, “pets” and allergic free at all.

06- Do you move furniture?

Yes, we move most of the furniture such as sofas “loveseats”, “tables” and chairs will be moved by our cleaners, Some big items such as television “sound system” or any electronic equipments “large cabinets”. “dressers” and beds will be cleaned around, unless moved prior our cleaning visit.

07- What should I do to prepare my home for carpet cleaning visit?

You just have to remove toys “shoes” delicate and small items from the carpet.

08- Do you have minimum charge policy?

Yes, we do accept the minimum order for £20.

09- How long does it take to clean one living room carpet?

An average will take approximately 45 minutes to an hour. This time may vary depending on how soiled the carpet is, and if any necessary spot removal treatments.

10- How long will it take the carpet or sofa to dry out after the service?

Normally carpet takes 2-3 hours to dry out and sofa will take about half of the day for complete dry.

11- What methods of Payment do you accept?

We do accept cash ” cheque ” instant bank transfer.

12- What area do you cover?

We do cover all Birmingham  “Coventry”, “Dudley”, “Tamworth”, “Sutton Coldfield”, “West Bromwich”, “Walsall”, “Wolverhampton” and surrounding areas.

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